WOMM involves deliberately and proactively encouraging your customers to spread the word — to be your "brand ambassadors." It's one of the most powerful and inexpensive ways to bring in business.
WOMM can entail getting your customers to recommend your dispensary to a friend or acquaintance. It may include rewarding regular customers who promote your dispensary. Of course, it all starts with your budtenders: ensure they provide exceptional customer service, that they're friendly to everyone and are knowledgeable about the products you offer (and how to best use them).
WOMM can entail getting your customers to recommend your dispensary to a friend or acquaintance. It may include rewarding regular customers who promote your dispensary. Of course, it all starts with your budtenders: ensure they provide exceptional customer service, that they're friendly to everyone and are knowledgeable about the products you offer (and how to best use them).
